Community & Neighborhood Services

Community and Neighborhood Services (CNS) administers various grants from federal, state, local, and private agencies. This department serves the community by providing home repair, development of new homes, façade improvements, lead abatement, and homebuyer assistance.

CNS currently receives funding for our programs from:

  • US Department of Housing and Urban Development
  • Michigan Department of Health and Human Services
  • DTE Energy

Public boards, commissions, and councils associated with the CNS Department include the Citizens District Council, the Muskegon Housing Commission, and Muskegon County Homeless Continuum of Care Network.

Get Involved

Community and Neighborhood Services welcomes citizen participation and extends the invitation for all to join our monthly Citizen District Council meetings. These meetings are designed specifically to give citizens the opportunity to learn what the City has to offer residents, ask questions, advise staff for program development, and communicate with neighbors about the opportunities available. One of our proudest achievements is community collaboration and partnerships to ensure that our community benefits from these resources.

We are here to help!

Contact us with questions about homebuyer’s assistance, home repair needs, furnace or water heater issues, homes for sale and lead abatement.

Frequently Asked Questions

  • Our programs are meant to repair the critical systems/infrastructure of your home, such as roofs, foundations, furnaces, water heaters, plumbing/sewer systems, and electrical systems. We can also assist with the installation of vinyl siding for homes that don’t currently have it.

  • We currently don’t offer whole-house window replacement, remodeling, aesthetic alterations, painting, or services to detached garages.

  • Yes. All CNS programs serve households at or below 80% of Area Median Income as determined by the U.S. Department of Housing and Urban Development. View the income limits.

  • All of our programs have waitlists, and services are provided on a first-come first-served basis.

  • Complete the Home Repair Request application. Submit the application and all of the supporting document. We cannot accept incomplete applications. Applications and supporting documents can be submitted online, in person or by mail. We cannot accept emailed applications.

  • For Priority Home Repair, homeowners can request repairs every six years, and services cannot be repeated. All other programs only provide one service.

  • If you receive your income (Social Security, SSI, SSDI, etc.) via a Direct Express card, you can get a monthly statement by calling the number on the back of the Direct Express card or by creating an online account.

  • Click here for answers to the most common program questions

Contact the Community & Neighborhood Services Department

Address

City of Muskegon Community & Neighborhood Services Department

Hours

Monday - Thursday: 8:00am - 5:30pm
Friday - Sunday: Closed

Phone

(231) 724-6717
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